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JGregori
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Can not Scan after upgrading to Mac OS X Yosemite

HP Photosmart C7280
Mac OS X 10.10 Yosemite

Every since I upgraded to Mac OS X 10.10 Yosemite I can not scan. I am able to print but the scanner is not working.

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HP Recommended

Can not Scan after upgrading to Mac OS X Yosemite

Hi,

Thanks for using the HP Forums.

Can you try this:

From the Applications folder delete any existing HP Scan or HP Easy Scan app.
Delete HP Scan or HP Easy Scan by moving it to trash, then empty the trash.

Ensure the latest software is installed, use this link for your printer:

macOS X : HP Easy Scan
https://goo.gl/zBChKC


Also, make sure that your drivers are up to date

> Click on the Apple icon, select About this Mac and then press Software Update
>Click Store on the top menu bar, click Reload Page, click Update All if any updated are available.

Hope that helps!

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I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.

Note on archived topics.

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