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mikeface
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Can't add photosmart 7520

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Photosmart 7520
Microsoft Windows 10 (64-bit)

Trying to add my printer wirelessly after moving.  It won't let me add the printer, keeps coming up with "Fax Setup Wizard - HP Printer networking" asking for a username and password, username is grayed out as admin.

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Dvortex
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Hello, @mikeface – Hope you are well 🙂
 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!


I see that you are facing issues while installing the printer over the wireless network. First off, make sure the printer is connected to your wireless network. If not, please follow the steps below to connect the printer to your network:

 

  1. From the Wireless menu on the printer, touch Settings.

  2. Touch Wireless Setup Wizard, and then follow the on-screen instructions.
     

Now, follow the steps to clean install the wireless printer on your Windows 10 PC:
 

  • First, unplug the USB cable from the printer if present.
  • Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Restart your computer.
  • Now click http://ftp.hp.com/pub/softlib/software12/COL43773/mp-108670-3/PS7520_1315-1.exe to install the software.
  • Select “Wireless” in the connection type window and follow the on-screen instructions to install the printer.


Those steps should do the trick, let me know the outcome!

Good luck 🙂


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DVortex
I am not an HP Employee
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