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mcamargo
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Can't adjust settings for scanning with mac book pro (os-x). Hp utility gives very limited choices

I am trying to scan documents and pictures from my new HP Photosmart 7510 to my Mac Book Pro OX-X.  The pictures come out smaller than the original and there is no way for me to change the settings (dpis, for instance).  When scanning documents it does it only in black and white and I can't change the resolution or contrast.  I am using the HP utility as it is the only software that came with the all-in-one.

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Can't adjust settings for scanning with mac book pro (os-x). Hp utility gives very limited choices

Try using Image Capture (in your Applications folder).  When it opens, choose your printer on the left, then click the "Show Details" button along the bottom.

I am employed by HP

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Can't adjust settings for scanning with mac book pro (os-x). Hp utility gives very limited choices

Hi,
It seems as the default scan workflow configured to crop the picture by its default settings.

First, install the Critical Update below:
http://ftp.hp.com/pub/softlib/software12/COL41827/mp-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

Now change the device settings as following:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
7. Click OK and try scanning.

 

You may also set the Color Mode to full color, the settigns should change with no issue once the update above been installed.

 

Please let me know of any change,
Shlomi

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mcamargo
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Can't adjust settings for scanning with mac book pro (os-x). Hp utility gives very limited choices

Thanks so much, however I shouldhave mentioned that my version is OS 10.5.8  The update that you are referring to needs at least OS 10.7 :Crying:

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mcamargo
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Can't adjust settings for scanning with mac book pro (os-x). Hp utility gives very limited choices

I tried but it tells me that there is no image capture device connected. The printer is wireless and it is in fact connected but for some reason I get that message. Thanks anyway.
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Can't adjust settings for scanning with mac book pro (os-x). Hp utility gives very limited choices

Simply skip the patch installation, the next steps should apply for OS X 10.5 as well and should resolve the problem.

 

Regards,

Shlomi

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