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Can't connect to wireless

HP Recommended
Envy 7645
Microsoft Windows 10 (64-bit)

Up until 2 weeks ago my printer wasconnected to the wireless and was working well, Now I can't get on the wireless, have tried everything and nothing worked. I printed to another printer and it worked well Need help

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HP Recommended

Hi @mslain,

 

Thank you for visiting the HP Support Forums! 🙂 I see you are unable to print wirelessly to your HP Envy 7645.

 

I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools

-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.

 

If you run the PSDR and are still getting the Printer offline error, I would like you to continue here: 'Offline' Printer Status Message Displays (Windows 10)

 

I will watch for your reply, please let me know the outcome.

 

Thanks,

HevnLgh
I work on behalf of HP



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