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Student
Posts: 1
Member Since: ‎03-23-2012
Message 1 of 2 (383 Views)

Can't fax from computer, can fax from printer (L7680)

[ Edited ]

I have a HP Officejet Pro L7680 All-in-One that I have moved from an ethernet connection to a direct USB connection.  I am able to fax only by placing a page on the scanner, typing the fax number directly on the printer keypad, and pressing Start Fax (black) on the printer.  I cannot, as I used to be able to do, to send a fax by "printing" a document to "HP Officejet Pro L7600 Series fax".  I get the fax send form, but when I try to send I am notify that "The fax could not be sent.  The fax will be moved to the fax log where you can re-send it".   If I try to send a document on the scanner by using the HP Solution Center "Send a Fax", it scans the document just fine, but I receive the same error.

Windows XP Professional SP3

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Top Student
Posts: 5
Member Since: ‎03-03-2013
Message 2 of 2 (275 Views)

Re: Can't fax from computer, can fax from printer (L7680)

I have the exact same problem with a different printer: HP OfficeJet 6500 E709a.

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