Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎01-12-2014
Message 1 of 3 (532 Views)

Can't print from my HP Envy 5531

     I bought the HP Envy 5531 wireless printer over the holidays and hooked it up at my house.  Then I took it back to college with me.  I turned it on and connected the printer to the wireless here at college.  I went to print my schedule and it says unable to find printer.  How do i get them to connect again?  I thought about uninstalling and reinstalling the program but I have a MacBook Pro and have no idea how to uninstal the program.


Any help will be GREATLY appreciated!

0 Kudos
PhD Student
Posts: 945
Member Since: ‎01-10-2011
Message 2 of 3 (502 Views)

Re: Can't print from my HP Envy 5531

[ Edited ]

Hi MeganB13,


Here is a document on uninstalling.


Just open the Mac section towards the bottom.


Does the wireless network belong to the college or is it a small local network only?

I was an HP employee.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Posts: 2
Member Since: ‎01-12-2014
Message 3 of 3 (499 Views)

Re: Can't print from my HP Envy 5531

Apparantly my school's network doesn't support wireless printers (Or so says the IT department), so I will have to hook up my computer to the USB cable whenever I need to print...


Thanks for the help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation