cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
faisalmshaikh
New member
1 0 0 0
Message 1 of 2
109
Flag Post

Can't print using refilled ink cartridge

HP Recommended
HP Deskjet 3520
Microsoft Windows 7 (64-bit)

My HP Deskjet 3520 printer is unable to print anymore with a refilled ink cartridge. I understand this got blocked by a Dynamic security feature included as part of a firmware upgrade.

 

I am also aware that an optional firmware version was subsequently released in Oct 2016 for some printers to rollback this Dynamic Security feature.

 

However, I don't find this optional firmware version to remove this Dynamic Security feature for my printer model. Can you please provide me a fix for my firmware to resolve this issue?

 

My printer firmware got upgraded on Sep 13 2016.

 

Regards,

Faisal

0 Kudos
1 REPLY 1
sabretooth04
Level 14
21,074 20,455 1,540 3,516
Message 2 of 2
Flag Post
HP Recommended

Your model printer was not affected by the Dynamic Security Update.  There is no firmware upgrade.  Most likely the cartridges were damages during refill.   Take it back to the place who refilled it and have them verify it works in the exact same printer you have.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation