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lavpen2
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Cannot create eprint account

Each time I try to create an eprint account, I get the message "Ajax submit failed: error = 403, Forbidden"  What am I doing wrong?

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TuBorNot
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Cannot create eprint account

Lavpen, I need to set up eprint, so I don't know anything about it yet, but I entered your error msg in Google and got these two HP answers (I'll give the links too). I hope this helps you...and helps me when I try it!  :catvery-happy:.

 

#1

http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Why-do-I-get-Ajax-submit-failed-error-403-Forb...

 

czarina said:

After numerous tries I said hey why not try back door and Downloaded android app to my smart phone  to my google email and it works just fine now

 

#2

http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/error-quot-Ajax-submit-failed-error-403-Forbid...

 

Bob58523 said:

Something interesting....

 

When I initially tried to sign up I had not installed the software for the printer. Once I installed the software and got the printer working I tried to sign up again and did not have any errors.

 

I don't know if installing the software had anything to do with the error, but I am all signed up and working now.

 

Bob

 

AND,

 

similar to the first link response, Daniel_L said:

 

If you are experiencing this issue through the desktop browser, if available, try downloading the mobile app and see if you still experience issues signing up. Another recommendation is to try a different browser (Firefox, Chrome, etc) after restarting your machine.

 

Hope this helps!

 

 

 

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