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03-20-2012 10:28 AM
I cannot install the Windows 7 64bit software for the Laserjet M2727nf. It tries to install but at 94% says there is a permissions or firewall problem and will not continue. I am running the install by right clicking and selecting Run as administrator. I have also turned off my McAfee firewall but I still have the same issue.
I have the printer installed and running fine but I need to install the software (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=uk&prodNameId=3377076&...) so that I can scan from the printer.
There is no webscan option on the admin page for this printer in a browser using it's ip address so I am really stuck as to how I can scan with it.
03-22-2012 11:16 AM
Welcome to the community and I hope you are doing well;
Your HP Laserjet M2727nf is a commercial product. I suggest posting in the forum for HP Business Support as well for even a better chance at finding a prompt solution.
You may find the commercial Laserjet board here. http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of luck;