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CosmicBandido
New member
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Message 1 of 4
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Cant find the "Update Printer IP Address" Utility on Win8 (Envy 5530)

HP Recommended

Please dont send instructions on how to set a static address. Scanning the forums I must have read that 20 times!

 

I simply cannot find the utility to update the gateway IP address for the printer driver. Whenever the router restarts I have a good chance the printer will get a different IP address assigned.

 

I resolve this by reinstalling but its a nuisance when I see the instruction, during the install, to use this magic utility next time it happens.

 

Please provide instructions on how to navigate to the utility and initiate it.

 

Thanks.

3 REPLIES 3
ShlomiL
Level 17
Level 17
33,101 28,257 5,590 12,230
Message 2 of 4
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HP Recommended

Hi,

From the Start menu open the HP Envy 5500 icon, then open the Utilities tab.

 

The Update IP Address option should be avilable within this screen, if you cannot locate it you will find it under Printer Setup & Software within the same screen.

 

Regards,

Shlomi



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CosmicBandido
Author
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Message 3 of 4
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HP Recommended

Thanks, dont know how it was so hard for me to find!

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poloman67
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HP Recommended

too bad that most of the answers on this forum are posted by morons that don't know what they are talking about or give information that sucks big time.  never found a correct answer on this forum and impossible to contact support.  I'll never buy a HP again.  If I do, stick two sharp stakes in my eyes.

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