I bought the printer in LatinAmerican version with 954 cartridges but locally the XL version is unavailable, then i bought the 952XL that can be used in the same OJP 8710 USA version. When i try to use the new 952 cartridges the printer don't recognize it. Can i change/reset this zone restrictions? Maybe changing/updating firmware.
You'll need to contact HP support to reset your printer to accept the new cartridges. You can follow the instructions in this HP support document. A word of warning - if your printer is out of warranty, there may be a charge for this service (you'll be told the cost before committing to anything).
I am an HP employee. I am speaking for myself and not for HP.
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