When the black ink ran out, I installed a new black cartridge (not a refilled cartidge). I am receiving the cartridgeproblem error: "Until cartridges are replaced, make sure the printer is turned on... One or more cartridges are missing or damaged." However, nothing is missing or damaged. I even replaced and put another new one in; the colored inks are all semi-full. I have tried cleaning as instructed and unplugging the back and replugging in. What is next?
Let me know how it goes and you have a good day ahead.
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The_Fossette I am an HP Employee
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