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Honor Student
Posts: 2
Member Since: ‎10-07-2010
Message 1 of 2 (5,406 Views)

Cartridge error on Photosmart C4385

My printer keeps saying "Print cartridge missing or not detected. " Cartridges are there, fairly new and I was printing with this printer a week ago.  What can I do?

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Associate Professor
Posts: 984
Member Since: ‎04-20-2010
Message 2 of 2 (5,394 Views)

Re: Cartridge error on Photosmart C4385

[ Edited ]

Hi - Try following the steps in this document - for solution 3, though I would also add that you'll want to clean not only the cartridge contacts, but also the contacts in the printer carriage.

 

Hope that helps. 

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