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I see from the post that you want to change the registration from business to personal on your HP OfficeJet 8710 printer. Don't worry as I have a few steps to help you get through this concern,
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
Jeet_Singh I am an HP Employee
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