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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-27-2014 06:26 PM

HP Recommended

Hi! I'm having some problems with connecting my laptop to my printer to print documents! 

I have connected my printer to my wireless network, but cannot seem to figure out how to connect my laptop to the printer!  

 

I don't have a disk drive with which to use the install disk in and the website I was given to visit "hp.com/eprint/OJPro8610" shows me a 403 Request Forbidden error message. Can someone please help me? It should be mentioned I am not too skilled with computers, so you may have to treat me like a little baby in order to make sure I know what you're talking about. 

 

My laptop is an Acer C720 Chromebook

My printer is an HP Officejet Pro 8610

 

Please hep me. Please.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-27-2014 08:13 PM

HP Recommended

Hi,

 

You need the following app:

 

   https://support.google.com/chrome/answer/1069693?hl=en

 

Please select option #1

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎06-27-2014 08:13 PM

HP Recommended

Hi,

 

You need the following app:

 

   https://support.google.com/chrome/answer/1069693?hl=en

 

Please select option #1

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-27-2014 10:19 PM

HP Recommended

Thank you very much! I also needed to make an account on HP Connect and grab a claim code, but you gave me the most helpful link! Thank you so very much for your solution, you have made my summer!!

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‎06-28-2014 11:00 AM - last edited on ‎04-20-2016 02:42 PM by HP Administrator

HP Recommended

Hi,

 

For claim code, please use the following instructions:

 

   http://support.hp.com/us-en/document/c03550536

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎01-17-2016 04:45 PM - edited ‎01-17-2016 04:45 PM

HP Recommended

Your solutions are about as worthless as your garbage printers. It is 2016, we are printing human body parts, and yet somehow, HP as a company, can't figure out a way to release a product for home use that effectively does what humans have been doing for decades. You have failed as a company, and I look forward to seeing you decline as your worthless products become even more irrelevant in a paperless world. 

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