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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-05-2016 09:45 PM

HP Recommended
Product: Hp Deskjet 2541
Cleaning print heads on my hp deskjet 2541
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2016 02:53 AM - last edited on ‎07-06-2022 11:00 AM by Retired

HP Recommended

Hi @Rztr69

 

Here are some instructions on how to perform a clean on your printer model:

HP Support21.JPG

 

There are also some other tips in this link: http://support.hp.com/us-en/document/c03803074

Update the drivers, here: HP Customer Support - Software and Driver Downloads 

 

Best of luck :generic:

I am a HP employee.
However, the opinions expressed are solely my own and not the opinions of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

View solution in original post

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‎09-06-2016 02:53 AM - last edited on ‎07-06-2022 11:00 AM by Retired

HP Recommended

Hi @Rztr69

 

Here are some instructions on how to perform a clean on your printer model:

HP Support21.JPG

 

There are also some other tips in this link: http://support.hp.com/us-en/document/c03803074

Update the drivers, here: HP Customer Support - Software and Driver Downloads 

 

Best of luck :generic:

I am a HP employee.
However, the opinions expressed are solely my own and not the opinions of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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‎09-06-2016 03:10 AM

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MrsMc
Thank you for taking your time to explain the process on how to clean my Deskjet only problem is that I'm trying to do this using my mobile device its up to date
Samsung Galaxy S7 Edge I will try to do this though hanks.
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‎09-06-2016 05:54 AM

HP Recommended

Hi @Rztr69

 

Apologies but I dont know how to give this command to the printer from the Samsung phone.

You could perform a manual clean and see if that helps your issue.

To do this remove the cartridges from the printer and wipe the metal electrical contacts at the back of the cartridge with a damp lint free cloth. Check inside the printer to see if the printer metal contacts are clean and free of any blockages or debris.

Sorry I could not be of more help, good luck :generic:

I am a HP employee.
However, the opinions expressed are solely my own and not the opinions of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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‎09-06-2016 06:55 AM

HP Recommended
Thank you you've been a great help MrsMc I did do a manual cleaning and the contacts were covered with ink ? Color ink side was saturated and barely any on black ink side I ran a test print in both black and color
Manually and prints came out looking good
Now I'm going to try and connect and run a print wirelessly..keep you posted..
Thank you again for ur help
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‎09-07-2016 01:43 AM

HP Recommended

Great! Glad you got sorted @Rztr69

 

Please do keep me posted on the wireless printing :generic:

I am a HP employee.
However, the opinions expressed are solely my own and not the opinions of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Was this reply helpful? Yes No
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