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Posts: 1
Member Since: ‎05-10-2010
Message 1 of 2 (2,291 Views)

Color LaserJet 2500N on Windows 7

I recently upgraded from WinXP Pro to Win7 Pro.  The driver for the Color LaserJet 2500 installed

and the printer is working.  BUT....I can only print in Black and White, not in color.  I hooked up the

printer to a different machine still running XP and it prints in color fine.  So the issue is definitely the

Win7 driver.  I looked in HP support but couldn't find a Win7 specific driver is there one, or is there

some work around ?



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Posts: 1
Member Since: ‎05-10-2010
Message 2 of 2 (2,279 Views)

Re: Color LaserJet 2500N on Windows 7

We had the same problem at my office today. Remove your printer from your computer printer list. Then choose add printer, choose windows update to update list of printers. Select "HP 2500C Series Printer", that worked for us. We now have color. Hope that helps.

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