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Tutor
Posts: 12
Member Since: ‎07-19-2010
Message 1 of 4 (2,575 Views)

Color LaserJet 2550 - HP Toolbox software won't run under Windows 7

I installed my 2550 on my new Windows 7 computer, printer works fine so the driver must be OK. Problem is that the support programs on the CD will not run. All of them generate a Java error. I need  to run one of the maintenance programs - or I might as well junk the printer! All my system s is on auto update so I really am lost.

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Student
Posts: 1
Member Since: ‎12-02-2010
Message 2 of 4 (2,386 Views)

Re: Color LaserJet 2550 - HP Toolbox software won't run under Windows 7

Did you ever get a response to this? I have the same issue and it's driving me nuts.

Grad Student
Posts: 174
Member Since: ‎04-09-2010
Message 3 of 4 (2,368 Views)

Re: Color LaserJet 2550 - HP Toolbox software won't run under Windows 7

Only the Universal Print Drivers (UPD) are supported in Windows 7.

Though I work for HP, My posts express MY opinion, and not those of HP.
Honor Student
Posts: 2
Member Since: ‎10-11-2011
Message 4 of 4 (1,992 Views)

Re: Color LaserJet 2550 - HP Toolbox software won't run under Windows 7

SAME PROBLEM!  Wasted an hour talking to someone in India who suggested that I replace all my toner cartridges, and then that I simply upgrade my printer.  THERE IS NOTHING WRONG WITH MY PRINTER!! Except that the colors are misaligned, and I can't align them without the bloody TOOLBOX which won't run on my Windows 7 64 bit S.P. 2 operating system.  It is RIDICULOUS that HP doesn't have a solution for this.  I may never buy their products again.

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