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Student
Posts: 1
Member Since: ‎08-08-2014
Message 1 of 2 (223 Views)

Combo value pack (364) does not look as described

I bought a Combo Value Pack of inks E%Y84AE which should contain 3x 364 cartrdges (cyan, magenta and yellow) and 1x 364XL cartridge (black).

 

The black cartridge is marked "364" NOT "364XL" like my other XL cartridges. I think I have not got what is advertised. Here's a photo of the sealed bundle of cartidges and my old 364XL.

 

I want to be sure I get what I paid for.

 

Can anyone help?

 

hp-carts.jpg

 

Thanks,

Pete / Dizzleyboy

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Provost
Posts: 17,533
Member Since: ‎07-30-2012
Message 2 of 2 (201 Views)

Re: Combo value pack (364) does not look as described

Return it from where your purchased it at and get the correct ones.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
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