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Honor Student
Posts: 2
Member Since: ‎01-14-2009
Message 1 of 4 (19,487 Views)
Accepted Solution

Comm Error 283 CLJ 2840

I am getting a comm error 283 when trying to receive some faxes. Anyone know what is causing this and does it have anything to do with comm error 232?

0
Accepted Solution

Re: Comm Error 283 CLJ 2840

Hi,

 

283 and 232 communication errors are usually caused by excessive line noise.  Sometimes a retry will transmit the fax successfully.  Try turning off ECM and V.34 to V.14 from the Control Panel of the CLJ 2840.  This will turn off the Error Correction Mode (ECM) and also slow the modem speed down.  Toggling these settings will sometimes allow faxes to transmit properly if comm errors are seen. 

 

 Since comm errors are legitimate transmission errors- turning off ECM will allow faxes to transmit- but the data on the received or sent printed fax may not be as good a quality as a fax sent or received with ECM turned on.  From the Control Panel on the CLJ2840 print out a Menu Map to find these two Settings for ECM and V.34.  Try toggling ECM to OFF and turn V.34 to the V.17.

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Student
Posts: 1
Member Since: ‎04-15-2010
Message 2 of 4 (18,536 Views)

Re: Comm Error 283 CLJ 2840

Hi -

 

We are having the very same issue. comm error 283 when someone is trying to fax us.

 

ANyone help??

Teacher
Posts: 93
Member Since: ‎04-08-2010
Message 3 of 4 (18,511 Views)

Re: Comm Error 283 CLJ 2840

Hi,

 

  283 and 232 communication errors are usually caused by excessive line noise.  Sometimes a retry will transmit the fax successfully.  Try turning off ECM and V.34 to V.14 from the Control Panel of the CLJ 2840.  This will turn off the Error Correction Mode (ECM) and also slow the modem speed down.  Toggling these settings will sometimes allow faxes to transmit properly if comm errors are seen. 

 

 Since comm errors are legitimate transmission errors- turning off ECM will allow faxes to transmit- but the data on the received or sent printed fax may not be as good a quality as a fax sent or received with ECM turned on.  From the Control Panel on the CLJ2840 print out a Menu Map to find these two Settings for ECM and V.34.  Try toggling ECM to OFF and turn V.34 to the V.17.

Although I am an HP employee, I am speaking for myself and not for HP.
Teacher
Posts: 93
Member Since: ‎04-08-2010
Message 4 of 4 (18,511 Views)

Re: Comm Error 283 CLJ 2840

Hi,

 

283 and 232 communication errors are usually caused by excessive line noise.  Sometimes a retry will transmit the fax successfully.  Try turning off ECM and V.34 to V.14 from the Control Panel of the CLJ 2840.  This will turn off the Error Correction Mode (ECM) and also slow the modem speed down.  Toggling these settings will sometimes allow faxes to transmit properly if comm errors are seen. 

 

 Since comm errors are legitimate transmission errors- turning off ECM will allow faxes to transmit- but the data on the received or sent printed fax may not be as good a quality as a fax sent or received with ECM turned on.  From the Control Panel on the CLJ2840 print out a Menu Map to find these two Settings for ECM and V.34.  Try toggling ECM to OFF and turn V.34 to the V.17.

Although I am an HP employee, I am speaking for myself and not for HP.
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