We have a printer model hp laserjet 1022 Serial No. and No. Product Q5912A, is shared with another PC, the problem is that when shipping to make more than one copy from the PC which is connected directly single out one, however, since the other is shared pc itself leaving all.
They have done all sorts of tests and reinstalled drivers and everything remains the same. Please confirm if it is a known bug and if what solution would be the case.