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Tutor
Posts: 7
Member Since: ‎09-21-2011
Message 1 of 3 (1,272 Views)

Critical Update Problem - Dot 4 Scrubber freezes

My printer:  HP Officejet Pro L7680

My OS:  Windows XP

 

When trying to download the critical update, the Dot 4 Scrubber freezes.  I see from other messages this has been a problem for some time now.  Apparently HP has sent out 3 updates to fix a communication problem between the printer and the computer, and each of these updates have failed.

 

Now that it's Expert Day, I'm hoping to get some kind of fix for this. 

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Tutor
Posts: 7
Member Since: ‎09-21-2011
Message 2 of 3 (1,257 Views)

Re: Critical Update Problem - Dot 4 Scrubber freezes

No replies from Experts yet???

Honor Student
Posts: 2
Member Since: ‎10-30-2011
Message 3 of 3 (1,043 Views)

Re: Critical Update Problem - Dot 4 Scrubber freezes

Search under google for the problem and you will find the solution right here in HP Support Forum

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