The HP Community is here for you.
12-15-2010 06:10 AM
My printer had this message recently and tried some suggestions I found on forms like this one without success.
So I tried pressing buttons on printer and finally fixed the problem.
You need to hold both the power & print/photos buttons together whilst powering up unit.
This will bring up some sort of hidden menu within printer.
I thing I went into hardware reset or something like that and it fixed my problem.