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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Level 2
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Message 11 of 14
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HP Recommended

The issue can be related to mechanical movements, sensors, scan axis, web server. PleaseStart
the printer without printheads, supplies and external connections. Parts to be replaced are multiple
at this point, please check what the printer is doing just before it freezes to get more information
about what could be failing.

 

Also check the status of Power supply LED, FORMATTER LED1, LED2, LED3 and status of control panel because based on that only the faulty part can be suspected

 

I am an HP Employee

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Message 12 of 14
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I have the same issue with the T1300. I hope the issue is same as for T2300. How to remove the printhead while initializing is underway? I Shall be grateful for your support!

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Level 6
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Message 13 of 14
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HP Recommended

It is the same exact engine between those 2 models.  I typically reboot the printer and when the carriage leaves home position during the bootup process I turn it off by the main switch in back, then you can access the printheads.  Make sure you also remove the paper as that can hang the system up also.

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Message 14 of 14
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Tanks a lot... It worked well...

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