Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
MY PRINTER WILL SCAN PROPERLY BUT WILL NEVER PRINT ANY DOCUMENT FROM THE SYSTEM AND WHEN I DO TEST PRINT, IT WILL PRINT. THIS IS ALMOST RENDERING MY PRINTER USELESS. WHAT CAN I DO?
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to print from your HP Deskjet Ink Advantage 1515 All-in-One Printer.
This issue could occur if the print drivers are not configured properly.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the links below depending upon the operating system installed on the computer:
1. Printer is Offline (Windows)
2. 'Printer Offline' or 'Printer Not Responding' Message (Mac)
Also, let us know the operating system installed on the computer from the links below:
1. Click Here If Windows Operating System is installed
2. Click Here If Mac Operating System is installed
Let me know how this works.
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
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