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    Fix HP Printer issue in macOS

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Delete email sender for scan to email

HP Recommended
OfficeJet Pro 8710
Mac OS X 10.9 Mavericks

Just set up scan to email and created incorrect sender profile.  Redid it and created correct sender profile and now have 2 senderprofiles in list.  How do I delete the incorrect one? Manual says there should be a scan-to-email app but there's only printer app.

 

Tried Scan to Email setup thru embedded web server and I don't see a list that I can delete from.

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Message 2 of 2
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HP Recommended

@SBK53

 

Welcome to HP Support Forum. Please try

 

(a) Touch wireless icon on printer and record its IP address,

(b) From browser on your computer type its IP address on URL area and hit enter,

(c) Click Scan tab and expand Scan to Email,

(d) Click Scan to Email setup,

(e) Scroll down to the bottom and remove the one you don't want from Outgoing Email Profiles

 

Regards.

BH
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