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TedLeif Honor Student
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Deleting a HPConnect eprinter in use at another location.

I want to delete a printer in my HPConnect acct, but leave it in use at it's former/current location. Will it's email address stay the same for it's current/new user? They may not have an HPConnect acct. of their own. Thanks.

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Deleting a HPConnect eprinter in use at another location.

Hi @TedLeif , welcome to the HP Forums. I understand you want to transfer usage of your ePrinter to another owner.

It would be best for the new user to create an HP Connected account of their own and generate a new printer code. This can be done by resetting web services on the printer (turning web services off and then on again). This will give them a code to add the printer to their account, and they can then customize their email address for the printer. Unfortunately you will not be able to use the same email address that you currently have assigned to that printer.

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TedLeif Honor Student
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Deleting a HPConnect eprinter in use at another location.

Thank you. 🙂
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