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01-02-2014 07:03 AM
I just recently shipped my printer from the USA to Costa Rica in the original packing box. When I reinstalled it, it gave me the 21:10 error code. I've looked at some ofthe other messages but they are about the Designjet 800. How can I fix this on the 130nr. There is very little support here in Costa Rica. IS there some way to obtain a repair manual, or can someone outline the steps I need to repair this or at least troubleshoot it myself?
01-04-2014 07:12 AM
02-19-2014 03:52 PM
IT IS VERY SIMPLE: REMOVE RIGTH COVER
YOU WILL SEE SERVICE STATION AND ITS MOTOR
FORCE A LITLE BIT MOTOR TO UNBLOCK IT USING YOUR HANDS
CHECK THAT SERVICE STATION MOVES FREELY FORWARD AND BACKWARD USING YOUR HAND TO MOVE MOTOR AXIS
CLOSE RIGHT COVER AND THAT IS IT. VOILA
02-20-2014 05:40 AM