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I have a problem
I can not set the model of my plotter desginjet 500 24 " (error 1:10 y error 1:12)
I have firmware A.04.02
If I try to set the model I can not because it does not appear just to set the series I put the series and when I reboot it says if I replace the two plates
I put it but I'm left as a 42 "plotter and I have one of 24"
I do not know if with older firmware you could do it as it appears in the service manual
that allows you to select the model
Discuss for my English
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