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02-19-2014 05:53 AM
Hi, I put on my DesignJet T1300 printer, and there was a paper-jam. After clearing the paper and restarting it, a part failure was displayed, and I was promted to press OK button to check and correct the error. After doing that it came up with another error message SE 86:01 Diagonistic.
Found the failing part. Please call HP Support and provide the error code: 86:01.
Please, I need help.
02-24-2014 12:14 PM