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- Designjet T520 Blue Screen Error Code

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07-26-2016 09:56 AM
Hi,
If you already replaced the power cable, try isolating the printer, remove the inks, printhead, paper and reboot.
If you still get the error, you might have to replace the Main PCA
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
03-18-2017 11:05 PM
Hi,
At first try to follow the below steps and get it fix by :
- Connecting the printer to another outlet
- Repacing the power cable
- Replacing the Main PCA (If you have replace Main PCA, it will solved the issue.)
Also try to Isolate the printer by removing any connectivity cables, printhead
Try removing the ink cartridges, printhead, paper, replacing the power cable and another power outlet. If you still have the problem, please replace the Main PCA (P/N: CQ890-67097)
PartSurfer: http://partsurfer.hp.com/Search.aspx?SearchText=CQ890-67081
Part Store: https://parts.hp.com/hpparts/Default.aspx?mscssid=
N.B: Part No. CQ890-67081 is an older revision.
Main PCA - T120: P/N: CQ891-67013
Main PCA - T520: CQ890-67023
It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.
If problems with the FW, will not recommend you to use the old USB with the firmware again.
If not covered under warranty you may replace Encrypted chip which is failed on the mainboard inside the printer you can buy it on ebay/other's source:
http://www.ebay.co.uk/itm/282081139582?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649
http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip-/282385654102
http://www.ebay.co.uk/itm/282153834889
Thanks,
Rashed
https://www.linkedin.com/in/rasheddul
