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thePaul
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Designjet T7100 ,Printer keep asking to load paper, intermittent

HP Recommended
designjet t7100 PS
Microsoft Windows 7 (64-bit)

Paper is load correctly with firts roll,
everything print fine, but intermittently

when i send a print job the printer ask to load paper

It look like the paper unload by it self.

 

So i have to reload the paper.

 

I cleaned drive roller and overdrive

I cleaned the platen

I cleaned paper advance sensor window

I read that the hub support might be the cause so i cleaned it.

 

I need help, what may be the cause, paper still unload by it self intermittently.

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