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Honor Student
Posts: 2
Member Since: ‎12-22-2013
Message 1 of 3 (187 Views)

Desk jet 3520

I can not make copies. For black it just fills the page with black lines of different widths. Same for color copies except it uses colored ink.
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Retired
Posts: 4,704
Member Since: ‎09-03-2013
Message 2 of 3 (154 Views)

Re: Desk jet 3520

[ Edited ]

Hi Sherrman,

 

I understand you're unable to successfully make a copy on your Deskjet 3520 printer. I'm sorry to hear this has been happening but I will do my best to assist you with this.

 

My first suggestion would be to plug the printer directly to a wall outlet. If after changing it to the wall the problem persists, it could be a hardware issue with the scanner itself. Have you installed the HP software onto your computer and tried to scan yet? And I apologize in advance for having to ask this, but have you made sure there is no protective film on the glass? It has been known to be missed Smiley Happy

 

Please get back to me and if you're still unable to scan we will look into a reset for you!


Click the “Kudos Thumbs Up" on the right to thank me for responding! Smiley Happy

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**MissTeriLynn**
I work on behalf of HP
Student
Posts: 1
Member Since: ‎04-05-2014
Message 3 of 3 (135 Views)

Re: Desk jet 3520

When I try to copy a doc I end up with a blank sheet of paper
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