Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Sherrman Honor Student
Honor Student
2 0 0
Message 1 of 3
206
Flag Post
HP Recommended

Desk jet 3520

I can not make copies. For black it just fills the page with black lines of different widths. Same for color copies except it uses colored ink.
2 REPLIES
Retired
Retired
4704 255 596
Message 2 of 3
173
Flag Post
HP Recommended

Desk jet 3520

Hi Sherrman,

 

I understand you're unable to successfully make a copy on your Deskjet 3520 printer. I'm sorry to hear this has been happening but I will do my best to assist you with this.

 

My first suggestion would be to plug the printer directly to a wall outlet. If after changing it to the wall the problem persists, it could be a hardware issue with the scanner itself. Have you installed the HP software onto your computer and tried to scan yet? And I apologize in advance for having to ask this, but have you made sure there is no protective film on the glass? It has been known to be missed Smiley Happy

 

Please get back to me and if you're still unable to scan we will look into a reset for you!


Click the “Kudos Thumbs Up" on the right to thank me for responding! :)

Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster!


**MissTeriLynn**
I work on behalf of HP
0 Kudos
Terryad Student
Student
1 0 0
Message 3 of 3
154
Flag Post
HP Recommended

Desk jet 3520

When I try to copy a doc I end up with a blank sheet of paper
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation