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Honor Student
Posts: 3
Member Since: ‎12-26-2013
Message 1 of 3 (1,190 Views)

Deskjet 1010 not printing

I've just bought a Deskjet 1010, I've installed the drivers from the disk, but I'can't print a single page. I've tried to disintall and install again, I've tried the Print&Scan doctor (it seems everything allright but I can't print anything)

 

The only result I've reached is the print cartridge alignement result page.

 

What can I do?

 

Please help me...

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Honor Student
Posts: 3
Member Since: ‎12-26-2013
Message 2 of 3 (1,166 Views)

Re: Deskjet 1010 not printing

I've forgotten to say that my OS is Windows Vista 32bit
Honor Student
Posts: 3
Member Since: ‎12-26-2013
Message 3 of 3 (1,141 Views)

Re: Deskjet 1010 not printing

Oooops, it was my fault. I had not installed the Service Pack2 of the OS. Now it works well.
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