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Student
Posts: 1
Member Since: ‎11-14-2013
Message 1 of 2 (1,151 Views)

Deskjet 3055a not printing in black and white and colour is very faint

printer will only print blank pages when in black and white mode and only prints in faint grey when in colour mode. I have tried cleaning the print cartirudge nozzles, paper tray, realignment etc and both cartridges are full but nothing is working.

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Honor Student
Posts: 2
Member Since: ‎08-26-2014
Message 2 of 2 (1,054 Views)

Re: Deskjet 3055a not printing in black and white and colour is very faint

It sounds like the black cartridge is not printing. Try a cleaning cycle through the software. If that doesn't work then try removing the black cartridge and cleaning the printhead with a damp cloth and replace. If that doesn't work you may have a defective cartridge which will need to be replaced.

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