The HP Community is here for you.
12-26-2013 04:28 AM
got a new Deskjet 3055a-all-in-one. Installation went smooth, and the printer was immediately recognized by the USB host. Cartridge with black ink was acknowledged after insertion into the printer, Color cartridge wasn't. (Took it out and reinserted it several times since then. Looks good, and no differences to the other cartridge are detectable.
However, when I print a test page, it's always black and white only. Any ideas what I might do?