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08-21-2013 06:24 PM
I replaced the cartridges, they are new and the vents are not clogged, they are definitely in place. I also tried cleaning the printhead and realigning, but black and yellow just won't print. I really don't want to have to replace the printhead
Is there anything else I can do?
09-10-2013 01:07 PM - last edited on 04-21-2016 09:47 AM by OscarFuentes
I am sorry to hear you are having problems with your Deskjet 3520 printer. It sounds like you have taken the right steps to resovle the issue, but I would like to offer more suggestions for cleaning the device. This is found at this HP Support Forum web page:
There are other suggestions on this page if you move up a level.
I hope this helps resolve your problem.