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dcob
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Deskjet 4675, paper has a folded corner after printing

HP Recommended
Deskjet Ink Advantage 4675
macOS 10.12 Sierra

Hi!

 

I have a Desket Ink Advantage 4675 printer at home. I've had it for around two months, and have printed very little on it. I've noticed that when printing, some of the pages come out with a folded corner which sometimes causes the ink to be incomplete once you unfold. If you're standing in fron of the printer with the screen looking at you, the closest corner on your left is the once that continuously folds.

 

Also, when trying to print a two-faced job, this folded corner messes up the print job.

 

Any helpful tips?

 

Thanks 🙂

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MKazi
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@dcob

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP DeskJet Ink Advantage 4675 All-in-One Printer. I read that some of the pages come out with a folded corner which sometimes causes the ink to be incomplete once you unfold. Also, when trying to print a two-faced job, this folded corner messes up the print job. Not worry, I'll do my best to help you. Not worry, I'll do my best to help you. 

 

To provide an accurate resolution, I need a few more details: 

  • Did any hardware changes take place on the printer (like a paper jam, carriage jam, etc.)

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Disconnect the power cable from the printer while the printer is still ON.
  • Disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

Also, I suggest you to perform the steps mentioned under "Step 2" to "Step 4" from this link

 

I sincerely hope this fixes the issue. Let me know how it goes. All the best! 🙂

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