-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Re: Deskjet 710/720/810/820/1000 Series printers - Patch for...

Create an account on the HP Community to personalize your profile and ask a question

04-22-2013
06:44 PM
- last edited on
02-23-2017
05:34 PM
by
OscarFuentes
@anetb wrote:I bought teh ULTRA usb to parallel printer adapter but it is not compatible for Windows 8. It does work for the above printers with windows98/ME/2000/XP/Vista/7 (32 & 64 bit versions). TigerDirect sent me another cable but I keep telling them it doesn't work with Windows 8. Does anyone have any ideas? I have $100 worth of printer cartridges so am not ready to buy a new printer yet...although I may have to.
Do you have a 32 bit or 64 bit version of Windows 8? Which printer? Currently I have had some success with the 32 bit version of Windows 8 with the Deskjet 722c. I have not had any success yet with the 64 bit version, either with the patch or without. The posts here have some more information on this, you can follow the progress (or lack therof) by subscribing to those threads.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
04-24-2013 12:32 PM
Hi Bob,
My friend came round today and followed your instructions.My printer now works. Many thanks to you!
What threw me in the instructions as they are currently written is that I could not find any directory on my machine the name of which began with a percentage sign. The set of instructions below yours required using DOS, which is beyond my competence.
Today, my friend explained that IT techies use the percentage sign as a kind of variable. Had I realised that, I think I would have been able to do the job myself. It might be worth adding a word of explanation about the percentage sign to your instructions.
Thanks again.
04-24-2013 09:36 PM - edited 04-24-2013 09:39 PM
@sceptic-fritz wrote:Hi Bob,
My friend came round today and followed your instructions.My printer now works. Many thanks to you!
What threw me in the instructions as they are currently written is that I could not find any directory on my machine the name of which began with a percentage sign. The set of instructions below yours required using DOS, which is beyond my competence.
Today, my friend explained that IT techies use the percentage sign as a kind of variable. Had I realised that, I think I would have been able to do the job myself. It might be worth adding a word of explanation about the percentage sign to your instructions.
Thanks again.
Thanks for the feedback, I will edit the instructions a bit to be more clear.
I am glad you got things working.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
04-24-2013 09:47 PM
@anetb wrote:Looking for a patch for 64 bit Windows 8 so I can use my HP deskjet 722c printer....thanks.
There is currently no solution for this, information will be posted in this thread if a patch can be developed. I am trying to escalate this issue in Microsoft and HP. You can follow the progress in this thread and the thread here. The posts tagged W8_DJ7xx also have a history of the progress to date.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
04-25-2013 09:20 AM
I have gotten the info I needd from this thread. My problem is that ... at least on my browsr (Samsung Galaxy Note 10.1), which is oddly enough recognized as Safari by many web sites, does not show the ACCEPT button. Therefore I keep getting updates to the Windows 8 usb to parallel adapter working with the 720 series printers.
If you, or someone else, could direct me to a solution (preferably scotch.... lol) I would be most grateful.
04-25-2013 11:19 AM
@anetb wrote:for sammorxman .... I'm looking for the patch so I can use the adapter for my 720 series printer with windows 8. please send me the link. thanks.
Sammorxman was using the solution for Windows 7. As I mentioned yesterday there is currently no solution for Windows 8.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
04-25-2013 11:24 AM
@sammorxman wrote:
For Bob Headrick.
I have gotten the info I needd from this thread. My problem is that ... at least on my browsr (Samsung Galaxy Note 10.1), which is oddly enough recognized as Safari by many web sites, does not show the ACCEPT button. Therefore I keep getting updates to the Windows 8 usb to parallel adapter working with the 720 series printers.
If you, or someone else, could direct me to a solution (preferably scotch.... lol) I would be most grateful.
The "Accept as Solution" button issue is only available to the person that started the thread.
What you and others who no longer need updates to this issue need to do is change your subscription to this thread. The procedure for this is described in the thread here: How to stop emails alerting you to forum replies.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
