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Student
Posts: 1
Member Since: ‎11-07-2010
Message 1 of 2 (391 Views)

Deskjet 712C Install on new Windows 7 OS PC

I need help.

I have tried to install my wifes 712C printer onto her new Dell PC with Windows 7 OS. The driver was installed from the 710 with the 64 bit. I found the article that states the 64 bit needs a patch to allow this to work. Following the directions to download the patch I was unable to "UNZIP IT" for the 3 dll files.

What do I need to do to "UNZIP" the 3 dll files and can someone give me step by step instructions as if I have just set-up the pc and am preparing to install the printer?

 

Thanks to anyone who can help.

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Grad Student
Posts: 274
Member Since: ‎07-17-2009
Message 2 of 2 (384 Views)

Re: Deskjet 712C Install on new Windows 7 OS PC

just try to plug the printer in if its using a usb connection. most likely windows 7 will try to find a driver for it

(i may represent HP but this advice is solely my own)
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