• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Deskjet 895Cse
Microsoft Windows 7 (64-bit)

Hello,

 

I have a very old HP Deskjet 895Cse that I use to print checks at work.

 

I just moved the printer to a new Windows 7 machine but I cannot get the printer to print.

 

I installed the printer driver by going to "Devices and Printers"  and picking the 895Cse from the list but when I print I get an error (see screen shots below).

 

I have tried uninstalling and re-instlaling the driver but to no avail.

 

If I connect the printer to my old Windows 7 machine it prints perfectly. 

 

Can anyone suggest a fix please.

 

Thank you

 

Kevin

 

Printer error.JPG

 

Printer error 2.JPG

3 REPLIES 3
HP Recommended

@kgp1

 

A very warm welcome to the HP community. A very good day to you. 

 

I understand that you have an HP Deskjet 895cse Printer and it does not print from a Win7 computer. I read that the printer works well with an older  Win7 computer. I'll do my best to help you with this case.

 

It is purely something related to the drivers. The drivers for this printer are not available. However, I have a workaround using which the printer should print on the newer Win7 computer. I suggest you to refer to the below steps:

 

  1. Search Windows for devices, and then click Devices and Printers in the list of results.

  2. Click Add a printer.

    Figure : Clicking Add a printer

    Clicking Add a printer
  3. Click Add a local printer.

    Figure : Selecting Add a local printer

    Selecting Add a local printer
  4. Select Use an existing port (USB001: Virtual printer port for USB), and then click Next.

  5. Click Windows Update, and then wait for the print drivers to update.

  6. Click HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

NOTE: In the list of the printer driver displayed, please select drivers for HP Deskjet 990c and continue with the installation. 

 

7. Click Next, and then follow the on-screen instructions to install the driver.

8. Disconnect the printer USB cable from the computer, and then reconnect the cable. You can now use your printer.

 

Please refer to this link for more information about Installing and Using the Windows Built-in Print Driver

 

I hope this does the trick. Let me know. Good luck! 🙂

 

HP Recommended

Hi,

 

Thank you very much for the reply. 

 

I followed your instructions and installed the printer driver for the HP Deskjet 990c.

 

When I print to the 8995Cse using that driver and blank page comes out of the printer!

 

I tried several times in different applications but each time a just get a blank page.

 

 

Any further suggestions?

HP Recommended

@kgp1

 

You're welcome. 🙂

 

Please check if the drivers for the HP 8995Cse printers are available in the list of inbuilt drivers available and if yes then install them.

 

Cheers!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.