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12-09-2012 03:13 AM - last edited on 04-19-2016 12:01 PM by OscarFuentes
I have a Deskjet 950c. Today it stopped printing in color (verified it's not set to grayscale) in multiple programs. I did a print test and it was only showing magenta. Put a new ink cartridge in and it the print test page wouldn't show ANY color.
Put the old cartdige BACK in and ran all the suggested tests here:
Both cartridges won't allow color printing, sliiight magenta from the older cartridge, NO color from new cartridge.
Using Windows 7 64-bit (sadly no toolkit).
What can I do to get this thing fixed?
12-12-2012 12:23 PM
Give the steps in this article a shot. It more directly covers missing colors:
Best of Luck!