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Honor Student
Posts: 2
Member Since: ‎03-09-2011
Message 1 of 2 (575 Views)

Deskjet F380 will not scan

This problem started after I replaced my XP PC with a Windows 7 PC.  It will scan after replacing the print cartridge, but not if I just hit the scan button.  I feel that I have downloaded all the updates for the printer.

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Honor Student
Posts: 2
Member Since: ‎03-09-2011
Message 2 of 2 (554 Views)

Re: Deskjet F380 will not scan

It turns out that I was downloading just the drivers when what I needed to do was down what was called, full feature drivers.

So I am now able to scan.

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