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Student
Posts: 1
Member Since: ‎05-31-2013
Message 1 of 2 (1,014 Views)

Deskjet Ink Advantage 3525

With intial setup of printer did not do alignment with setup cartridges and now do not except any cartridges, is there a way to reset or rectify problem

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 2 (997 Views)

Re: Deskjet Ink Advantage 3525

Sorry that you are having a problem with the printer setting up with the initial cartridges. 

 

Try to put the setup cartridges back into the printer. Make sure you clean and take the stickers off the cartridges. (The stickers around the contacts, not the HP logo, and etc). 

 

Perform a hard reset on the printer. Unplug the power cord from the back of the printer. Leave it out for 30 seconds and plug it back in. 

 

Let me know what happens. 

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