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Gramalock Student
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Do I need to insert both cartridges at the same time?

My black cartridge is new, but my colored is almost out.  Can I install just the colored cartridge or do I have to install both at one time?

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Provost Provost
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Message 2 of 3
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Do I need to insert both cartridges at the same time?

Hi,

 

No, only for the very first time (brand new). After that, you only need to replace the empty one.

 

Regards.

BH
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Provost Provost
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Message 3 of 3
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Do I need to insert both cartridges at the same time?

Gramalock

 

Welcome to the HP Community Forum.

 

Install the color cartridge, that is, the cartridge that needs to be replaced.

 

After you replace the cartridge, run the alignment test so the printer will be happy with the exchange.

 

Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.

Although I strive to reflect HP's best practices, I do not work for HP. 

Click Accept as Solution when the Answer is a good Fix or Workaround!

Kind Regards,
Dragon-Fur
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