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Teacher
Posts: 106
Member Since: ‎04-11-2009
Message 1 of 3 (387 Views)
Accepted Solution

Do I need to install the full OJ8600 N911n 8.1 version to update from 8 to 8.1?

Hello- I have a OJ8600 N911n printer connected to a computer via Ethernet cable. The computer is running Win 8.1,IE11,12 GB memory and1 TB SATA HDD. I am concerned about my printer being updated to 8.1. Do I need to install the complete updated driver or is there a way to update my printer's driver via update? Thanks.

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Accepted Solution

Re: Do I need to install the full OJ8600 N911n 8.1 version to update from 8 to 8.1?

Hi wardell1,

 

You only need to uninstall the software for the Windows 8 and install the HP Officejet Pro Full Feature Software and Driver for 8.1 if you are experiencing an issue. If you can print and scan there is no need to make any changes.

 

Hope this answers your question. If you would like further assistance feel free to post back.

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HP Support Agent
Posts: 17,205
Member Since: ‎09-02-2013
Message 2 of 3 (363 Views)

Re: Do I need to install the full OJ8600 N911n 8.1 version to update from 8 to 8.1?

Hi wardell1,

 

You only need to uninstall the software for the Windows 8 and install the HP Officejet Pro Full Feature Software and Driver for 8.1 if you are experiencing an issue. If you can print and scan there is no need to make any changes.

 

Hope this answers your question. If you would like further assistance feel free to post back.

Sunshyn2005
I work on behalf of HP


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Teacher
Posts: 106
Member Since: ‎04-11-2009
Message 3 of 3 (353 Views)

Re: Do I need to install the full OJ8600 N911n 8.1 version to update from 8 to 8.1?

Hello Sunshyn2005-Thamks for the information. Everything is working ok  for th present. Thanks again.

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