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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2017 02:06 PM

HP Recommended
Product: CN551A

The Power and Resume buttons are blinking. I tried to fix using the Troubleshooting guide in Manual, but since nothing worked I apparently need a new ink service module.  HP apparently no longer stocks parts for these printers but I hate to throw it out because of one part. New ones are $300.

1 REPLY 1

‎05-24-2017 04:15 PM - edited ‎05-24-2017 04:16 PM

HP Recommended

Perform the steps here.  However, remove the ink module, clean it manually and reinsert.   Don't need a new one.

 

https://support.hp.com/us-en/document/c01462596

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