I just bought my sprocket and I only got to print out one photo. I think it updated and now I cannot connect to it. I turn it on and it shows it's connected on my settings in Bluetooth and it pops up asking if I want to connect it and I put yes. But then I try to print a picture it says it is not connected. I don't know what to do. I've tried resarting it. Deleting the app. Forgetting the device on Bluetooth. Nothing worked.