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Steve1407 Tutor
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Driver conflict

Hi,

No the partial reset has not worked. I followed the process as per your web site as it differed from your BL /BL etc process which I could not translate to my printer. I reset the printer back to its factory settings and still have the same problem.

I am still being told there is a conflict of drivers from the doctor software and suspect that this has been caused by the download of the latest software which may not have removed previous drivers.

I suspect it might be best to talk to one of your people on line and I know this will cost me to have this resolved quickly .

Can you give me the number please?

Thanks

Steve
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