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Student
Posts: 1
Member Since: ‎12-01-2013
Message 1 of 2 (348 Views)

Driver exe file not valid

My printer software will not download. Part of troubleshooting directs me to download all drivers from the website.  When I download for Windows Vista and then attempt to click on the file, it provides the following error: OJ8600_1315.exe is not a valid Win32 Application.  I have Vista 32-bit and I chose Windows Vista to download the driver.  Any suggestions?

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Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 2 of 2 (322 Views)

Re: Driver exe file not valid

Hi Christin

 

Please provide the following information so I can assist you better.

What is the full name and product number of your printer?
(8600, 8600 Plus, 8600 Premium)

How is the printer connected? (usb/ethernet/wireless)

Gemini02

I work on behalf of HP

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